Although we specialize in video production and website design, every so often we have the opportunity to branch out into other media as well. Take, for example, this case study from last year:
Southeast Urgent Care is a small, family medical clinic in Fultondale, AL. They approached us to see if we could work with them to write and produce a thirty-second radio commercial to advertise their grand opening on July 12, 2010. We had less than two weeks to conceptualize, write, produce, and deliver two radio spots to meet their deadline. Southeast Urgent Care prides itself on respecting the time of each patient, so we wrote a script focused on the idea that Dr. Paul Roberts doesn’t want the patient in his waiting room. He wants each patient back in the exam room as quickly as possible. A professional talent introduces the spot, followed by Dr. Roberts who provides information about the grand opening.
A new ad by JetBlue demonstrates what’s most important when doing business – customer service. If you treat the customer well and go out of your way to provide a little something extra, then you will quickly build up a base of loyal followers. Customers who have a positive experience with your brand will, in turn, tell others, and you will gain trust and credibility within the marketplace. This commercial succeeds by capitalizing on the frustrations felt by many air travelers, who must put up with extra baggage fees, fees for in-flight headphones, and other inconveniences that have made air travel a pretty laborious process. The commercial also has a documentary-style, hidden-camera format which communicates “authenticity” – a hot buzz word in media communications today. So, I want you to think about a few things as you watch this commercial:
What are you doing to improve customer service and increase brand loyalty?
What are you doing to set yourself apart from your competitors?
What strategies are you using to get your message out to your target audience?
In 2008 I worked as Director of Photography for the Sidewalk Moving Picture Festival’s TV commercial. Filament Artists, a local creative services agency, handled production and post-production. Todd Hornsby was the producer and Sam McDavid was the writer/director. This year, the decision-makers at Sidewalk asked Filament to do it once again, and I had another opportunity to work as Director of Photography for the project. The Sidewalk Moving Picture Festival is now in its 12th year, and will be held in downtown Birmingham September 24-26.
PoshBirmingham.com is a website that features incentives from the finest retailers and restaurants in the Birmingham area. The website should launch in the next week, but to help raise awareness and drive traffic to the site, we were hired to produce a series of commercials. We created four commercials for Posh Birmingham – two :30 spots, one :15 spot, and one :05 spot. Some spots focus on the retailers, while others focus on the restaurants. The :30 spot posted below is one advertising some of the retailers you can find on PoshBirmingham.com.
Next week two new commercials for CommuteSmart will begin airing throughout central Alabama. Both spots are part of the “I’m Ready” campaign. The goal is to help viewers understand that making only small changes to the way they commute can help them save and earn money, reduce traffic congestion, and improve air quality. We were hired by CommuteSmart to produce both spots. The one below focuses on air quality issues.
