In this Internet age, one that’s dominated by social media and user-generated content, it’s easy to find examples of individuals who have been reprimanded, fired, humiliated (or all of the above) based on what they post online. As much as the label “social media” is tossed around, the term “social policy” is not too far behind. It’s important for everyone to know what facts and information are okay to post online.
As a regular user of social media, I recognize the value it can have to SEO. Tools like Twitter and Facebook are additional spokes in the wheel that can drive additional traffic back to a website. Therefore, I like to keep my contacts updated on the projects we are working on. I might write a blurb about our recent work in our e-newsletter, or post behind-the-scenes pictures to our Facebook page.
If you find yourself working with a video production company, the contract needs to state explicitly what can/cannot be shared during the course of production. I have a clause in our contract which allows me to promote the work in various ways to help market my business. However, that particular clause deals specifically with the final, completed video. Posting pictures, videos, etc. online while the project is still in production is a separate matter and should be clarified between the video production company and the client before the job begins.
My clients do not have issues with me posting behind-the-scenes content to my various online accounts, but usually they ask me to wait until after the video is complete or after the video has been posted/exhibited/distributed. Every client-production company relationship will be different, but in the era of social media where everything is instant, policies regarding video production and social media should be addressed early so that serious problems don’t occur later.